Insights
Thought leadership on AI business redesign, work design, governance, implementation and the future of human work.
AI Brain Fry is not proof that AI is the problem. It is a warning that organisations are adding AI to old workflows without redesigning the work itself.
Most AI consulting firms sell you a strategy deck. Here is what the actual implementation process looks like when you work with people who build the systems themselves.
Most AI projects fail because businesses skip diagnosis and jump straight to implementation. Here's what to ask before you build anything.
AI agents take actions, not just generate text. Here's what they actually are, how they work in practice, and whether your business is ready for them.